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Wednesday, July 8, 2009

Thanking Koreans with 1800Flowers.com

How can you say thank you beyond the usual ways? This was the question on my mind after the last two weeks events. When I think over all the things that Young Mi and Thomas have done for me and Daniel I’m overwhelmed by their kindness.



Many people might look at my photos with them and think…of course they’re nice to her. The kid is half korean AND asian looking. But understand that when I started working at Samsung all they knew about me was that I was black and female. They knew nothing about my connection with the asian community and definitely nothing about me dating asian men. It’s not like I walk around with a sign or something.

The bond form between me and my korean co-workers over the months was based on human to human interaction and cultural exchange. They asked me questions about black culture and I asked them for kimchi. LOL.

They did not have to share their kimchi, invite me into their homes or share their culture. Thomas was really being a friend when he lent me his son’s hangbok not once…but twice…for Daniel to wear. As a team, they’ve always been willing to be there for me whenever I’ve asked. So I needed something that showed them how touched I was by all they’ve done for us. What better way then with flowers from 1800Flowers.com?

While this seemed like a simple enough idea, the actual ordering of the flowers turned into an adventure. Nothing with me is ever simple right?

After getting a sales rep on the phone I hit a speed bump when the discount code I used wasn’t being applied to my order. It wasn’t 1800flowers.com fault. Seems I was using a coupon code from months ago. See what happens when you let things lay around?

But my sales rep was amazing. He also went above and beyond. He contacted the division that handles the codes and tried to work things out with them. When it seemed it would take longer to fix then planned…and hearing the rising panic in my voice…he took my number, explained he would continue to work on it and when everything was finalized then he’s call me back.

And he did…just in time to save me from having an anxiety attack. After he confirm all info, he assured me my order of three bouquets will be delivery same day. Wow, talk about service.

Later I received an email from Young Mi telling me how beautiful the flowers are and how much she, her mother (one bouquet was for her) and Thomas loved the flowers along with photos of them…cause she knew I’d want to see =).

Huge thank you to 1800Flowers.com and my sales rep for helping me thank my Korean friends in style!

3 comments:

Yun Grant says:
at: July 27, 2009 at 2:54 PM said...

It's great to see that you have great friends to help you understand the Korean culture!! Not many Koreans are very helpful (in my opinion...lol...and I am Korean). Those flowers were beautiful!!!

Lisa says:
at: July 27, 2009 at 3:08 PM said...

Aww, that was so nice and sweet of you. I love 1-800-flowers.com. They go far and beyond to help people. I love working w/ them.

The Redhead Riter says:
at: July 27, 2009 at 10:54 PM said...

Sweet.

Stopping by to give a little blog ♥